Privacy Policy

Last updated: December 2024

1. Introduction

Floormate.lk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quotation or site inspection
  • Contact us via email, phone, or contact forms
  • Subscribe to our newsletter
  • Engage with our services

This information may include:

  • Name and contact information (email, phone number, address)
  • Company name and business details
  • Project requirements and specifications
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Respond to your inquiries and requests
  • Send you quotations and project proposals
  • Schedule site inspections and consultations
  • Improve our website and services
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@floormate.lk
  • Phone: +94 76 036 9805
  • Address: Colombo, Western Province, Sri Lanka